Queen's Club Clerk

  • Job Tracking ID: 512608-736192
  • Job Location: East Saint Louis, IL
  • Job Level: Any
  • Level of Education: Any
  • Job Type: Full-Time/Regular
  • Date Updated: July 03, 2020
  • Years of Experience: Not Applicable
  • Starting Date: ASAP



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Job Description:

SUMMARY: Responsible for performing all duties according to Casino Queen policies, procedures and Internal Controls. Must be able to service patrons at the Club. Responsible for providing a safe environment for patrons and employees.

ESSENTIAL FUNCTIONS: To perform this job successfully, a Casino Queen Club Clerk must be able to perform each essential function, as well as, the other requirements of this job satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required to perform this job. The requirements listed below are in addition to and incorporated by reference into the job duties for this position contained in the Casino Queen Internal Controls. Reasonable accommodations may be made to enable an employee with disabilities to perform the essential functions.

  1. Possess strong guest experience skills.
  2. Know basic math skills (add, subtract, multiply and divide)
  3. Must have flexible working hours including nights, weekends, and holidays.
  4. Must be at work station and ready to perform five minutes prior to shift.
  5. Satisfactorily complete assignable work by management.
  6. Satisfactorily operate all Queens’ Club equipment.
  7. Accurately complete all department documents legibly.
  8. Knows and complies with all rules, regulations and policies pertaining to Queen’s Club.
  9. Other duties as assigned.

QUALIFICATIONS: High school diploma, general education degree (GED); or equivalent work experience.

PHYSICAL REQUIREMENTS: In addition to the essential job functions, a Queen’s Club Clerk must be physically capable of performing the following essential physical functions. Reasonable accommodations may be made to enable an employee with disabilities to perform the essential functions.

  1. Required to stand for moderate to long periods of time.
  2. Use hands to finger, handle, or feel objects, tools, or controls and talk or hear.
  3. Frequently is required to reach with hands and arms.
  4. Occasionally required to walk, climb or balance.
  5. Regularly lift and/or move up to 10 pounds.Capable of negotiating stairs and ramps
  6. Capable of bending, twisting, turning, lifting and stretching as needed to perform the various essential functions and job duties of a Queen’s Club Clerk.

Experience and Skills:

COGNITIVE REQUIREMENTS: In addition to the essential job functions a Queens Club Clerk must demonstrate the following essential cognitive functions. Reasonable accommodations may be made to enable an employee with disabilities to perform the essential functions.

  1. Apply commonsense understanding to carry out written or oral instructions.
  2. Add, subtract, multiply, and divide. Use whole numbers, fractions and percentages.
  3. Read and comprehend simple instructions, short correspondence, and memos. Write simple correspondence. Effectively present information in one-on-one and small group situations to patrons or employees.
  4. Effectively communicate both verbally and in writing.
  5. Friendly and courteous at all times; meet all requires service times, less than 5 minutes.
  6. Apply knowledge gained from training, work experience and education.